Refunds & Cancellation
Last updated: 30 October 2026
Before an engagement
Submitting an enquiry is free. There is no website subscription or automatic charge to cancel. Review the written scope, price, milestones and cancellation terms before accepting an engagement.
Requesting cancellation
Email support@techynerves.com with your project or invoice reference and the requested cancellation. We will review the work completed, committed costs and your written agreement before confirming next steps. A request alone does not confirm cancellation or a refund amount.
Refund assessment
Eligibility and amounts depend on the agreed engagement terms, work already delivered, advance payments and any non-recoverable third-party commitments, subject to applicable law. We do not state a universal refund percentage or fixed processing period for every project.
Approved refunds
Where a refund is approved, we confirm the amount, method and expected processing time in writing. Bank or payment-provider processing may affect when it reaches you. Duplicate or incorrect payments should be reported promptly so we can investigate.
Work and handover
On cancellation, we agree how to handle completed work, access, materials, outstanding invoices and handover under the service agreement. These terms do not reduce rights you have under applicable law.